HARDWARE WARRANTY
Support after
the hardware arrives.
Network Hardware Depot offers a standard one-year hardware warranty. Confirm coverage and applicable terms with your order.
Start with your order details.
If equipment is not working as expected, contact sales@networkhardwaredepot.com or call 800-490-7203. Include your order reference, model, serial number, and a clear description of the issue.
Help us understand the issue.
- Describe the symptoms and when they occur
- Include relevant error messages or photos
- List basic checks already performed
- Keep the equipment and packaging available for review
Coordinate before returning equipment.
Contact the team for authorization and return instructions before shipping anything back. Replacement arrangements, freight, and the appropriate next step depend on the order and the issue being reviewed.
Hardware and subscriptions are separate.
Manufacturer software, licensing, subscriptions, and support entitlements should be verified separately. Ask about any project-specific warranty requirements before placing your order.
Need help with an existing order?
Use the support request option and include your order reference.